Frequently Asked Questions

Everything you need to know about ShotStudio AI image processing for e-commerce.

Product Basics

What is ShotStudio?

ShotStudio is an AI-powered SaaS platform for e-commerce image processing. It helps online sellers remove backgrounds, translate product images, smart crop, and generate SEO-optimized titles in seconds - no Photoshop required.

How does AI background removal work?

ShotStudio uses advanced AI models to automatically detect and remove backgrounds from product images. Simply upload your image, and our AI will precisely cut out the product, leaving you with a clean, transparent-background image ready for any platform.

What image formats does ShotStudio support?

ShotStudio supports JPG, PNG, and WebP formats. Images should be clear and well-lit for best results. Maximum file size varies by plan - Free tier allows up to 5MB, Pro tier supports up to 25MB per image.

Pricing & Plans

What is the pricing for ShotStudio?

ShotStudio offers a Free tier with limited usage. Paid plans start at $29.9/month for Basic (1,000 images/month), $79.9/month for Pro (5,000 images/month), and Enterprise plans with custom pricing for higher volume needs.

Is there a free trial?

Yes! ShotStudio offers a Free tier that allows you to process a limited number of images every month. This lets you test the platform and see the quality of results before upgrading to a paid plan.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your plan will remain active until the end of your billing period, and you won't be charged again after cancellation.

Technical Questions

Does ShotStudio offer API access?

Yes, ShotStudio provides API access for developers and businesses. You can integrate our AI image processing capabilities directly into your own applications or e-commerce platforms. API documentation is available at /docs.

How long does image processing take?

Most image processing tasks complete in 3-10 seconds depending on the image size and complexity. Batch processing is available for multiple images, and processing time scales with the number of images.

Can I process images in bulk?

Yes, ShotStudio supports batch processing. Pro and Enterprise plans offer batch processing capabilities, allowing you to process multiple images simultaneously, which is ideal for large product catalogs.

Security & Privacy

Is my image data secure?

Yes, ShotStudio takes data security seriously. Uploaded images are processed and automatically deleted after processing. We use encryption for data transmission and storage. Please review our Privacy Policy for complete details.

Who owns the images I process?

You retain full ownership of all images you upload and process through ShotStudio. We do not use your images for any purpose other than providing our service to you.

E-commerce Integration

Does ShotStudio work with Amazon and Shopify?

Absolutely! ShotStudio is designed specifically for e-commerce platforms like Amazon, Shopify, eBay, and other online marketplaces. Images processed with ShotStudio meet the specific requirements of major e-commerce platforms.

What image specifications do I need for product photos?

For best results, we recommend using clear, well-lit product photos with a solid or simple background. The AI can handle various backgrounds, but clear images produce the most accurate results. Minimum recommended resolution is 500x500 pixels.

Still have questions?

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